Shipping Policies

DOMESTIC SHIPPING COSTS
Shipping charges are assessed on all orders based on the merchandise total after discounts and before taxes. Shipping charges are nonrefundable. 

Contiguous USA
Ground Shipping: $6.95 for orders under $75.
Free for orders over $75 (auto applied)
Transit Time: 8 to 14 business days once shipped

Non-Contiguous USA (Alaska, Hawaii, Puerto Rico, Virgin Islands)
Standard Shipping: $17.55 for orders under $75.
Free for orders over $75 (auto applied)
Transit Time: 5 to 7 business days once shipped

FULFILLMENT LOCATIONS & TIMELINE

At Betabrand, we take pride in being a global platform that bridges the gap between customers and a worldwide network of manufacturers. While our main warehouse is situated in New Jersey it's important to note that your order might be dispatched from a variety of locations, each dependent on the respective manufacturer's premises.

Main Warehouse Location: New Jersey is home to our primary distribution center. We diligently process orders on business days, Monday through Friday, sparing exceptions for severe weather conditions or national holidays. In cases where your order is placed during the weekend, rest assured we'll strive to have it processed and en route within the following work week. If placing an Expedited or Next Day order over the weekend, your package will be shipped on the next business day.

Global Fulfillment: Partnering with an extensive array of manufacturers means your orders could be shipped from different locales globally, offering you a vast selection of products.

Processing Timeline: Generally, expect a processing window of 1 to 3 business days before your order is shipped. This is an average estimate; actual processing times may vary, particularly in response to heavy order volumes during major holidays, peak shopping seasons, or substantial site-wide promotions.

INTERNATIONAL SHIPPING COSTS

Betabrand does ship international orders with a few exceptions (see the list below). Orders cannot be shipped to international PO boxes. Standard international shipping cost is $25 per order. Orders shipped internationally aren’t eligible for free returns.  

Also note that you may be required to pay additional taxes and duties upon receipt of your international order. Betabrand will not assume responsibility for any of these duties or taxes and as such we are unable to augment the value to bypass fees.

WHAT COUNTRIES DOES BETABRAND NOT SHIP TO?

Unfortunately, we’re not able to ship to the following countries:

• Afghanistan
• Albania
• Algeria
• Bangladesh
• Bosnia & Herzegovina
• Bulgaria
• India
• Indonesia
• Israel
• Lithuania
• Mexico
• Morocco
• Pakistan
• Serbia
• Sri Lanka• Russia
• Tunisia
• Turkey
• United Arab Emirates
• Venezuela
• Vietnam

Need more info? Reach out to our Customer Support Team at info@betabrand.com