GENERAL SHIPPING INFORMATION
Orders placed after 11:00 AM EST will be processed on the next business day. Express and Next Day shipping options are available for select items and eligible destinations only. Shipping charges are calculated based on your merchandise total after discounts have been applied and before taxes. Shipping fees are nonrefundable.Ground Shipping:
- Flat rate $7.95 for orders under $125.
- Free shipping for orders $125+ (auto applied)
- Transit Time: 8 to 14 business days once shipped
Express Shipping:
- Cost calculated at checkout
- Transit Time: 2 to 3 business days.
- Orders placed after 11:00 AM EST will be processed on the next business day.
Next Day Shipping:
- Cost calculated at checkout
- Transit Time: 1 to 2 business days.
- Orders placed after 11:00 AM EST will be processed on the next business day.
Standard Shipping:
- Flat Rate $34.99 for orders under $125
- Free shipping for orders over $125 (auto applied)
- Transit Time: 10 to 14 business days once shipped
At Betabrand, we take pride in being a global platform that bridges the gap between customers and a worldwide network of manufacturers. While our main warehouse is situated in New Jersey, it's important to note that your order might be dispatched from a variety of locations, each dependent on the respective manufacturer's premises.
Main Warehouse Location: New Jersey is home to our primary distribution center. We diligently process orders on business days, Monday through Friday, sparing exceptions for severe weather conditions or national holidays. In cases where your order is placed during the weekend, rest assured we'll strive to have it processed and en route within the following work week. If placing an Expedited or Next Day order over the weekend, your package will be shipped on the next business day.
Global Fulfillment: Partnering with an extensive array of manufacturers means your orders could be shipped from different locales globally, offering you a vast selection of products.
Processing Timeline: Generally, expect a processing window of 1 to 3 business days before your order is shipped. This is an average estimate; actual processing times may vary, particularly in response to heavy order volumes during major holidays, peak shopping seasons, or substantial site-wide promotions.
INTERNATIONAL SHIPPING
Due to current conditions in parts of the Middle East and resulting airspace and transportation disruptions, we have temporarily suspended shipments to certain destinations, effective immediately.
We are closely monitoring the situation and will resume shipping to these locations as soon as service becomes available again.
Affected destinations:
- Bahrain (BH)
- Eritrea (ER)
- Iraq (IQ)
- Israel (IL)
- Jordan (JO)
- Kuwait (KW)
- Oman (OM)
- Qatar (QA)
- Saudi Arabia (SA)
- United Arab Emirates (AE)
- Yemen (YE)
Betabrand now offers international shipping through Passport. Their all-in-one global solution makes it easier to shop from anywhere with clearer delivery timelines, smoother customs handling, and reliable tracking. Enjoy a simpler, more seamless international shopping experience.
Standard international shipping costs are calculated per order, based on destination. Lowest regional rates available, duties, and VAT fees are included in the quoted shipping cost.
Processing Timeline
International orders may take up to 10–14 business days to process before they ship. This processing time is separate from the shipping time, so be sure to factor both in when selecting your shipping method. You’ll receive a shipping confirmation with tracking info once your order leaves our international hub. From there, delivery time will depend on your selected shipping option, your location, and your country’s customs process. Please also keep in mind that USA public holidays may affect processing and shipping times. Our carriers don’t pick up or deliver on major holidays. We appreciate your understanding!
Standard Shipping
Delivery usually takes 7–21 business days once your order ships from our international shipping partner, Passport. Some destinations may take longer—up to 60 days in rare cases.
Express Shipping (not available in all countries)
Faster delivery with estimated arrival times once shipped:
- Australia: 7-12 business days
- Canada: 5-9 business days
- Europe: 7-10 business days
- United Kingdom: 7–9 business days
Please note: These are estimated delivery windows. Customs delays can occasionally add extra time to your order’s journey.
Still not sure, or need to know more?
Questions about your International shipment? Reach out to Passport support at help@passportglobal.com
Please CLICK HERE to review Passport's Terms and Conditions, and FAQ's.