Shipping + Pick-Ups

AFO and FPO Shipping

In the military and shipping to an APO/FPO address? Then shipping’s on us. Our salute to you. We’ll send your packages via USPS.

Try-ons + Pick-ups + Drop-offs

San Franciscans are welcome to try on, pick up, exchange or return their orders at our Global Headquarters. We’re in from 10 to 6 on weekdays. No need to make an appointment- just come on by. We’re at 780 Valencia Street at 19th Street.


If you have any questions, by all means, write us. We like mail. Our address:

Domestic Shipping

All domestic packages are shipped automatically via UPS. Customers may choose between UPS Ground and expedited shipping. All orders ship within 48 hours of receipt. No PO Boxes, please.

International Shipping

We ship international packages through USPS and UPS. Delivery can take between 5 and 21 days depending on customs. Duties and taxes incurred are the responsibility of the recipient and are payable upon receipt of the goods.