Returns + Exchanges

Exchanges

We want to give you products that fit. If you want to exchange what you ordered for another size of product, just shoot it back to us with a note saying what you’d like in return. Just be sure we receive it within 60 days, and that it’s in a good, unused state. Exchanges can take up to 2 weeks to process.

Returns

Duds aren’t working for you? Sorry to hear. Just send back what you don’t want with a note saying you’d like a refund, and we’ll credit you back once we receive it. Like exchanges, be sure that we receive it within 60 days, and that it’s in a good, unused state.

For all exchanges or returns, please return products to our office:

BETABRAND RETURNS
780 Valencia Street
San Francisco, CA 94110

In San Francisco?

So are we. Feel free to come by our office with your return or exchange, and we’ll take care of you.

Questions?

If you have any questions, by all means, write us. We like mail. Our address: info@betabrand.com